Zen Leaf Rogers Park – Cannabis Dispensary in Chicago, Illinois

Okay, so trying to find a good spot for a cannabis dispensary in Chicago can be kind of a mixed bag, you know? Like, you hear different things from different people. Someone I know had a really rough time just trying to get in near closing. They said this blue-haired guy at the front kiosk was super rude, and security got right in their face, which sounds really unsettling and could've turned bad fast over what seemed like a simple misunderstanding about being a minute late. The door was open, they pulled the handle, and then got told the dispensary didn't need their business – "oh well one less." Apparently, security got really close, almost putting hands on them, just because they were late? They felt like the staff should just lock the door if they're closed instead of accosting people when it's the business's liability. So yeah, they won't be returning, figuring, hey, "...one less..." They felt totally done with Zen Leaf after that and won't waste any more time. On the flip side, someone else who sounds like they really value efficiency (like an MIT-trained problem solver type) had a fantastic experience at the Zen Leaf cannabis dispensary in Chicago in Rogers Park. They had to exchange an accessory and said the manager there completely nailed it. The whole process was seamless – really fast, no hassle, and super professional. They said it was top-tier customer service, treating them like a valued customer, not just another transaction. That person totally felt like Zen Leaf Rogers Park is the place if you want a dispensary where the staff actually care and make things smooth. They gave a shoutout to the manager for setting a high bar. Another person really loves their local spot, saying it's right by their place, has good prices, they can always get parking, and the products are quality. They've never had an issue and said the people there have always been nice and professional. For them, it just works – helping with back pain and relaxing a hyperactive brain. They always have a good experience, finding the staff knowledgeable. They did mention the wait is sometimes long but said the staff try to keep things moving while staying professional but still personal. Devin apparently helped them recently and was very nice and helpful. However, not everyone feels that way. Someone else felt this location wasn't good, comparing it to the Evanston location, saying they run with only one or two people on the register. If you're looking for a recreational cannabis dispensary in Chicago, that means you might be waiting in line for 20-30 minutes. They suggested other places nearby like Curaleaf, Perception, and OKAY, saying those spots have better deals, rewards, and you won't spend half an hour waiting. They really advised saving time and money by checking out those other options if you're trying to find a good cannabis dispensary in Illinois. Someone else had a really disappointing product experience. They bought a full-gram cartridge and felt totally scammed because it wasn't filled all the way, and those things aren't cheap! They wished they could give zero stars and are never going back. They even gave a tip: if you're buying vape cartridges, make sure you open and check them right there in front of the clerk. But they did say thanks to a staff member named Xavier for good service that day. There was also a complaint about product selection feeling stale – like the same products are offered week after week, which felt bogus, especially since prices don't seem to change much, maybe just a few bucks off for older, low-shelf stuff. So yeah, it seems like experiences at a cannabis dispensary in Chicago, even at the same chain like Zen Leaf, can really vary from seamless and professional to frustrating with long waits, product issues, or even rude staff interactions.