Ascend Fairview Heights – Cannabis Dispensary in Fairview Heights, Illinois

Okay, so I've been hearing some different things about this one spot, you know, the cannabis dispensary in Fairview Heights. Specifically, people talking about the Ascend cannabis dispensary in Fairview Heights. It's one of those recreational cannabis dispensary in Fairview Heights options, part of the bigger picture of finding a cannabis dispensary in Illinois. Some folks have had really great times there. They say the service is always nice, fast, and the staff are friendly and knowledgeable about their products. Like, Rhonda is great, and was patient helping with an order. They love coming in and finding what's on sale. The layout of the products is pretty nice and pleasing to the eyes, they say. Parking is easy and it's not that bad of an area either. Some even highly recommend it if you're nearby, saying this location is the best! They mention there's an ATM inside for cash purchases, which they feel is a better choice, although someone wished you could pay online when you ordered. People have called the staff very awesome people. And hey, while the prices can be spicy, some feel the high is worth it and compared to other places, the product is best. But it's not all sunshine and rainbows, apparently. One person had a really frustrating experience where a staff member, described vividly as a deadbeat dad in an Irish t shirt, refused to switch their item because he was mad they were paying primarily with points. It was more than a dollar, they clarify. That person actually left and got their product much cheaper 15 min down the road at BEYOND HELLO. Points seem to be a sore spot for another customer too. They were saving points for 420, went on the website to pick items, then checked the app and it said zero points. They were really upset, knowing they hadn't shopped and had been saving. They found an email from April 11th saying points expire after 90 days if there's no purchase, and questioned why not six months. It felt like $25 down the drain, and they literally have to go find somewhere else to shop now. This was extra frustrating for them because it's hard to shop with their kid since you can't bring kids in, and they won't leave their kid in the car. The one day they were able and kid free, their points were gone. They finished that thought with "Yeah, I’m good on this company. Happy 420." There was also a really concerning safety situation mentioned. Someone usually had a good experience but didn't during a storm when the dispensary refused people from taking shelter in the lobby, being told to leave until the tornado warning was over. They felt if a tornado would have come by, the customers safety would have been put in great risk. Adding to the mixed feelings about product, while some say the product is best and the high is worth the price, another reviewer felt the product wasn’t strong as other places they’ve been. So, you get this range of experiences, from "great place" and "best location" to a 6 out of 10 rating and deciding to shop elsewhere due to issues like points or accessibility. It sounds like there are definitely some awesome people and positive points, but also some real frustrations and safety concerns that stand out.