River Bluff Cannabis – Cannabis Dispensary in Roselle, Illinois

Hey, so I wanted to tell you about this cannabis dispensary in Roselle that people have been talking about. It's got some real highs and lows, based on what others have said. The place is called River Bluff cannabis dispensary in Roselle. Some folks absolutely love it and even say it's their absolute favorite, rarely going anywhere else now. They mention feeling "at home" when they walk in. Staff and budtenders get called "friendly" a lot, super knowledgeable too. One person even got to spin a wheel and got free awesome products that were great! The atmosphere is described as great, and they offer good service. Apparently, the prices aren't jacked up like other stores around, and they have great local discounts. Someone specifically shouted out Josh and the awesome team there, saying they're fantastic at going above and beyond with customer service, helping with points and finding great savings. People appreciate that they actually get to see the products, and one review called the place "small and cute" and said they love it! Plus, they didn't get "railed" for their ID multiple times like at other places. There are definitely good deals and good smoke to be found. They also have a 25% Veteran Discount and an awesome rewards program. Now, here's where things get a bit tricky. A really common complaint, maybe the most common, is the wait time. Multiple reviews call it the "slowest dispensary" they've ever been to, saying it's a consistent issue. Even with just two or three people in line, the wait can be 20 or 30 minutes, sometimes longer if there's a line of 12+ people, taking 25+ minutes to get through. This seems to happen because they might only have one or two registers open, despite people loving the staff but noting that whoever is running the place needs to hire more people. It's especially bad after work and frustrating, leading some people to lean towards trying other dispensaries. Even if you order online, place it as a member, or pay, you're still waiting in that first-come, first-serve line. One person mentioned the wait was long when they went, but felt it wasn't anyone's "fault," which is interesting. Another point that came up was about product issues and policies. One person had a really disappointing experience recently when they bought a broken cart that didn't work. They said the dispensary was unwilling to offer a refund or a replacement, feeling that the place wouldn't stand by their products or customers. This reviewer, after having several positive experiences until recently, found it very disappointing and suggested trying a competitor with more customer-focused policies. Someone else mentioned prices were a bit high, contrasting with the reviews that said they weren't jacked up, so maybe that varies. Despite the waits and that one product issue, some people still go because it's super convenient, like only 5 minutes from home. For those looking for a recreational cannabis dispensary in Roselle, this place seems to be a mix. Good staff, potentially good deals and discounts, but prepare for a possible wait. When you're looking at options for a cannabis dispensary in Illinois, especially in the Roselle area, River Bluff has its loyal fans who love the atmosphere and people, but the service speed and handling of faulty products seem to be major points of frustration for others.