Altius Dispensary – Cannabis Dispensary in Round Lake Beach, Illinois

Hey, so I wanted to tell you about this place I heard about, it's a cannabis dispensary in Round Lake Beach. Apparently, it's become a go-to spot for a lot of people. Someone I know recently went to Altius cannabis dispensary in Round Lake Beach for the first time. They hadn't ordered online, so they used the ordering kiosk. They said an employee named Cobi was incredibly patient and knowledgeable, helping them find exactly what they wanted, even though they're apparently really picky. When checking out, Delilah was super helpful too, getting their order together quickly. The whole process felt easy and fast for them, and they spent a good amount of money there, over $300! They got a 30% medical discount with their card, which is nice, but they still had to pay recreational taxes. People seem to really love the staff here. Like, the staff are described as great and the product too. One person mentioned that even when something went wrong, like their debit card being charged twice, the staff handled it really well. They called up the dispensary, and the team fixed it quickly and professionally, even giving them free stuff for the trouble. They specifically shouted out Nataly and Blake for their help. Another person just stopped in while driving by with a friend and had a great experience. Someone named Brin or Bryn was really helpful, providing detailed information about products combined with CBD and other specialized items, which they hadn't been able to get elsewhere. They said other staff were friendly too. This led them to say it's their number one dispensary to go to in all of Lake County! It sounds like the friendly atmosphere starts the moment you walk in. Reviews mention being greeted by friendly security guards, front desk staff, kiosk attendants, and front-of-house staff. People feel the staff are a family-owned business and are very accommodating, friendly, and respectful. If you're ever unsure about something, asking for Heather is recommended because she apparently goes above and beyond to help with questions or concerns. Someone even had an issue with a purchase, emailed them not expecting much, and got a quick response with a perfect solution and even an extra item. They were really happy with the service and prices. This place is definitely someone's go-to dispensary! It's not perfect for everyone though. One review mentioned some hiccups, like the ATM not working a couple times and changes to their point system – apparently, you now need 200 points to get the $10 off that 100 points used to get. Also, while the in-store experience seems great, the website and app seem to cause frustration. One person had trouble registering multiple times and logging in was a pain, even calling creating a new account with an old email a nightmare. They hoped those parts would get fixed. Despite those specific tech issues, it seems like for many, this recreational cannabis dispensary in Round Lake Beach is a top choice because of the helpful and friendly staff and the overall service, even when things need fixing. It sounds like a solid cannabis dispensary in Illinois to check out if you're in the area, especially if you bring cash for a quick visit or are okay with using the kiosks inside.