Maribis of Springfield 2 – Cannabis Dispensary in Springfield, Illinois

Okay, so let me tell you what people have been saying about this cannabis dispensary in Springfield. It's a bit of a mixed bag, based on the reviews I've seen! One person had a really frustrating time with cartridges. They bought 2 half gram carts that were 40% off, which sounds great, right? But they said they didn’t realize that meant that 40% of the carts would be gone before they even opened them. Apparently, this wasn't a one-off thing – this is the FIFTH time they've bought carts there and had 1/4 or more of the cart gone before they touched it. They even checked against another store, saying they went to ascend and bought the exact same cart 4-5 months ago and it was full, so they know it isn’t the manufacturer. They used to really like the shop and usually have a great experience, which is the only reason they initially left 2 stars, hoping they’d figure out the cart situation. They were pretty annoyed, even saying a street drug dealer wouldn’t even rip them off like how they were that day. Things got worse for that customer though. They sent an update saying negative stars if possible after what happened next. The store manager apparently replied to their post and asked them to come in and tell her about what happened, but according to the customer, it was just so she could argue with them in front of the whole store about how it isn’t her job to sell the correct product to the customer. This person mentioned they are actually a manager of a kitchen line, so they understand quality control, and called it by far the worst customer service experience they have EVER had. They said they were very nice and explained their situation, but the manager was angry AT THEM before even answering! They couldn't believe someone would be angry at a customer for wanting the product they paid for. They felt told that the store has nothing to do with the product and it sucks for you. They summed it up by saying these folks will sell you a half gram cart for FIFTY bucks and then give you .3 and say it’s your fault when you come to ask them about it. Even though they were a VIP member, they declared they will not ever be back to this establishment. They really felt the store manager should be ashamed of how she conducted herself, calling it disgusting. Now, on a completely different note, other experiences shared about this recreational cannabis dispensary in Springfield have been much more positive. Someone else said they love the staff and every time they come here for business or pleasure they're treated very decent. They felt security was halfway decent too, and everybody is very nice and refreshing. They really liked that if you have any questions comments or concerns, you can bring them up with your courteous bud tender and they will gladly show you a good recommendation for what you're looking for. They found it nice to keep the second guess work out of it by getting someone else's opinion that's going to be honest with you. They plan to come again many more times in the future. Another person highlighted the super knowledgeable staff and a large variety of products. They even mentioned they loved the old movie theater lights inside, which sounds cool! They accidentally hit their Black Friday sale, which was awesome, and said they would definitely go back. Specifically about Maribis cannabis dispensary in Springfield, one person had their first visit and was really happy. A very nice, very pretty young lady named Allyson with a wealth of knowledge helped them find the concentrates they wanted and even made personalized suggestions based on their preferences. They highly recommended asking for Allyson, saying she will be helpful, polite, prompt and knowledgeable. Someone else also really loves Maribis, saying they were helped by Thomas and he really knew his stuff. They were super happy with the choices he suggested. They felt Maribis is always great, but one recent visit was above and beyond because of Jay. Not only did Jay give them the lowdown on all the upcoming deals, he enthusiastically checked their entire order for accuracy, all while making friendly small talk. This customer felt this, paired with Jay and the entire team's customer service, solidifies why they will only shop with Maribis! They made sure to give a shoutout to Jay and the whole team for going above and beyond. So, putting it all together for a cannabis dispensary in Illinois, you see that one really negative story about product fill and how management handled it, which sounds terrible. But then you have all these other reviews praising the staff, their knowledge, helpfulness, the product variety, and the overall positive atmosphere. It seems like it can be a good place to visit, especially if you get some of the staff members people raved about, but that one experience with the carts and manager is definitely something to keep in mind. Seems like it's a good place to visit for some, but maybe worth checking your carts carefully!